Head of IT Department

Indigroup is an executive search company, whose quality of services is becoming a benchmark in Baltic states. Our client one of the leading gaming services providers, which operates in Baltic States. Lithuanian Branch has more than 400 people working in 5 biggest cities. Lithuanian IT department consists of 10 IT specialists.

We are currently looking for an experienced Head of IT Department, who will be fully responsible for IT service and support function in Lithuanian Branch. If you’re experienced in IT support development, IT support people management and IT vendors management, this role could be a great next step of your career.



Lithuanian Branch has more than 400 people working in 5 biggest cities.


Company's IT department consists of 10 IT specialists.


Head of IT Department is responsible for developing network maintenance and growth plans, creating annual and project budgets, managing the IT staff of 10 members and keeping the executive team up to date on the latest networking technologies that could help the company to succeed. The main tasks are:

  • Analyze business needs presented by users and recommend technical solutions with completion timeline
  • Plan and execute IT related tasks/initiatives to support business performance efficiency
  • Implement information technology policies, and procedures by evaluating organization outcomes, identifying problems, and anticipating organizational requirements
  • Organize new product introduction and support for end users
  • Maintain organization’s effectiveness and efficiency by defining, delivering, and supporting IT goals
  • Produce detailed timelines and implement effective control for each project
  • Preserve assets by implementing disaster recovery, backup procedures, information security and control structures
  • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
  • Accomplish financial objectives by forecasting requirements, scheduling expenditures, analyzing variances, and initiating corrective action
  • Install hardware and peripheral components, load appropriate software packages such as operating systems, administer email and anti-virus systems
  • Ensure the correct functioning and legal compliance of information systems and gaming devices
  • Troubleshoot and resolve critical system failures and user issues in a timely manner
  • Participate in all hardware and software evaluations and maintain vendor contracts
  • Maintain quality service by establishing and enforcing organization standards

Company offers

  • Highly competitive managerial level salary and personal benefits
  • Talented team of IT specialists in the department
  • Deepen your IT management skills by working with a global brand full of other experienced C-level executives from other countries
  • Opportunity to travel and develop your professional career in an international enterprise
  • Fun, helpful and dynamic environment, exploiting modern working methods and tools


  • 5+ years experience in IT leadership role
  • Excellent knowledge of technical management, information analysis and computer hardware/software systems
  • Hands-on experience with IT users support management including upgrades and maintenance of hardware and software
  • Ability to focus on user journeys and then to compile it into functional requirements
  • Capability to evaluate and acquire new technologies and technical resources to improve business capabilities
  • Demonstrate leadership skills including project management, time management and innovations implementation are required
  • Capability to manage a cross-functional project team
  • Demonstrate strength in written and verbal communication, adjusting message to audience and summarizing complex concepts
  • Great track record in IT vendors management
  • Ability to operate in high pressure fast-paced environment
  • Interact and communicate effectively with different grade personnel, including senior management

Contact information

Karolis Blaževičius

+370 654 74958

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